Managed Services Overview

What Are Managed IT Services?

Managed IT Services are when your business outsources your technology needs to experienced professionals. It is very difficult and expensive for one person or even a small team to keep pace with IT industry changes, software updates, security best practices, data management, and even daily support and maintenance tasks. You can save time and money when you choose an established service provider when you don’t have an IT staff or need to refocus them on other important tasks within your organization. Instead of hiring an IT company for isolated repairs and trouble-shooting, partnering with a dedicated provider ensures quick, reliable service and support when you need it most. At Silverline Solutions, we build relationships with our clients and learn their business needs. We provide consulting and planning, regular system maintenance, support, and even monitor your systems to ensure your technology is secure, optimized, and reliable.

Here’s Why To Choose Professional
Managed IT Services.

Managed IT services are the proactive approach to protecting your infrastructure and business.

Filling Skill Gaps

IT staff often lack certain competencies, especially in today’s fast moving tech focused world. Relying on experts like Silverline to provide IT services allows your team to focus on innovation without getting bogged down in routine tasks.

Quick , Reliable Service

We are quick to respond to the needs of our clients and can even provide emergency service and support to keep their businesses operating no matter what happens. We fiscally back our SLA’s and even proactively monitor your systems to provide you with the most available operations.

Money-Saving Contracts

Managed Services are more cost efficient than hiring a team to handle your support and help desk tasks. Our team has many different specialties that allow us to handle anything from planning networking projects to supporting and maintaining your infrastructure.

Packages Tailored To Fuel Business.

We offer two packages to get you started with our professional managed IT services. We also can customize a plan that we can tailor to your specific needs.

	The Essentials Package	Complete IT Services
24/7 Proactive Monitoring	✓	✓
Next-Generation Security Solution	✓	✓
33% Discount On Support	✓	✓
33% Discount On After-Hours Support	✓	✓
Windows Updates & Security	✓	✓
Ticketing & Support Portal	✓	✓
Guidance On IT Purchasing	✓	✓
Annual IT Systems Audit	✓	✓
Unlimited Hours Of Support	–	✓
Network Management	–	✓
Virtualization Management	–	✓
Virtual CTO (Budgeting & Planning)	–	✓
Virtual CTO (Planning & Consulting)	–	✓
Remote New Installations	–	✓
Remote Network Installs	–	✓
Scheduled After-Hours	–	✓
33% Discount For On-Site (If Available)	–	Included
Preventative Maintenance	–	✓
IT Asset Tracking	–	✓
Annual Security Analysis	–	✓
	Get Started!	Get Started!

Worry-Free IT Support From
A Company Who Cares.

Since 2004, Silverline Solutions has worked with petroleum companies and software providers to deliver the most secure, functional, and cost-effective IT support solutions and software products. We have based our business on the concept of providing quality solutions to our customers, because we care about their success. Our goal is to make your business more secure, more efficient, and more profitable. This is why we customize our flexible, cost-effective plans to best meet your needs.

Customizable & Flexible Plans
Designed For You!

At Silverline Solutions, we provide scalable solutions for big and small businesses throughout North America. We partner with our clients and connect with them frequently to learn more about their business, pain points, and technological needs. Our qualified engineers then develop customized solutions designed specifically for your unique operations. We’ll integrate robust security into your infrastructure and can even train your team to best protect your systems.

Case Studies

April 21, 2022

We have gained security and reliability with cloud hosting.

March 28, 2022

Silverline made us secure and gave our customers a great online portal.

Seasoned Engineers Support Your Systems.

We hire only experienced professionals with strong technical skills for the Silverline Solutions team. Our engineers have a strong background in many technical elements, process automation, development, software and hardware. This means you can find peace of mind when our engineers are helping you and your team. We’ve created a supportive environment that fosters personal and professional growth so our team members tend to stick around, which provides our customers with a great experience with someone that they know and trust!

Serving Local & National Clients.

We thrive working with both large and small organizations across the country. Whether we’re working with a CEO, CIO, Office Manager, Controller or your IT team, we coordinate all our efforts with you to ensure a streamlined process from start to finish. Our team enjoys diverse projects, working on large and small-scale endeavors equally. No matter where you’re located, Silverline Solutions’ IT support services are your resource for seamless, worry-free IT.